Our Associates

#1 Southern California Escrow Agents

At the Escrow Source, our escrow agents are dedicated professionals who manage your escrow transaction with attention, knowledge, and integrity. View the experience of our team members below.

Welcome! Read about our dedicated team at The Escrow Source. Did we say that we would love to work with you? Don’t be shy, get in touch here!

Terri Glenn

Terri Glenn

Business Development

Terri has been working in the escrow industry since 2002 when she retired from her career as a Flight Attendant. She has so much passion and an abundance of energy for her job, and that shines through when you meet her. She loves helping Shelby grow her business, and helping their clients have a smooth transaction.

Terri’s goal is to make sure that all of her client’s needs are always taken care of quickly and as efficiently as possible. She is available to them 24/7and truly prides herself on being a phone call away.

As a former Affiliate of the Year, she has proven what a hard worker she is, and how dedicated she is to our industry. She works relentlessly to help at the local OCAR Board events as well as sponsor at the monthly preview meetings and mixers.

When she is not busy assisting her clients, she enjoys watching her son’s baseball games and her daughter’s cheer and tennis events. Her husband of 18 years shares her passion for their children and their lives revolve around their busy high school lives!! When not with the family, Terri enjoys walking the beach trail, tennis, and golfing.

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Nick Rahe

Nick Rahe

Business Development

Nick can be defined as a people (and dog) person.
He has the ability to connect with people on a personal and professional level in any situation.

He started his career in the technology world managing a large governmental telecommunications network. He had 24/7 responsibility for police and fire communications as well as all other departments making sure each department had the needed communication & data services to serve the public in the most efficient manner possible. Nicks true passion is connecting with people and helping them achieve their goals. Nick left the technology industry and has been in sales for the past 17 years putting his client’s needs first thus building trust with his clients for a mutually beneficial relationship.

Nick has been happily married for 24 years and has 2 children. When Nick is not working he enjoys mountain biking and fishing and an occasional round of golf.

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Michelle Rahe

Michelle Rahe

Senior Escrow Officer / Manager

Michelle Rahe, married mother of two, has truly learned to balance a successful, demanding career with a stable, happy home life. She has been in the escrow industry for more than 30 years and applies her own style to lead a team of driven, productive co-workers. Her attention to detail is appreciated by both her clients and employees. Her understanding and compassion for all parties involved insures that her clients will return year after year.

Looking forward to the future, Michelle strives for continued education to keep herself and her team abreast of the changes and improvements to an ever changing industry.

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Ashley Knoles

Ashley Knoles

Escrow Assistant

Ashley started out in the mortgage industry but quickly realized her passion truly lies in escrow. She joined The Escrow Source in 2012 and jumped in head first. She joined the Orange County Escrow Association as a board member in 2013, as she has an eagerness to learn and stay educated.

Ashley strives to deliver the best customer service possible and loves to help the people around her. On her free time she enjoys running on the beach and spending time with her family and friends.

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Kevin Sprong

Kevin Sprong

Certified Escrow Officer

Kevin has made the strategic move to The Escrow Source to take his career to the next level. Often described as refined, strong and easy-going, Kevin strives to provide every client with the highest level of communication and knowledge to ensure a smooth closing.

With over 20 years of experience in the industry, Kevin’s business philosophy is built on trust and follow-through. His areas of expertise include residential, commercial, tract and refinance transactions. Kevin has been in Laguna Niguel area for the last 16 years, has an extraordinary reputation, and looks forward to the opportunity to earn your respect and business. Backed by the substantial resources of The Escrow Source, Kevin Sprong is ready to work for you to make your transactions seamless.

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Raleigh Steinwender

Raleigh Steinwender

Escrow Officer

Raleigh has been in the escrow industry for 17 years and enjoys her job immensely. She’s currently a Junior Escrow Officer and delighted to be part of The Escrow Source team. Very detail orientated, The Escrow Source continues to be important to Raleigh, where she ensures problem free closings for her clients.

Raleigh is married to her wonderful husband, Scott, and they have a beautiful 18-year old daughter and a 22-year old son, who are the lights of their lives. Raleigh enjoys many things in her time away from the office, but most important of all is spending quality time with her family.

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Shelby Minotta

Shelby Minotta

Senior Escrow Officer

Shelby‘s goal for her customers is to build a working relationship for life. It’s important that she earns your transaction, but even more important that she builds a team. Shelby believes that if you enjoy what you do, it shows through. That is what has kept her in this industry for over 25 years.

Shelby can attribute real success to her continued experience and acute knowledge of Residential Resale and Refinance, Commercial, as well as REO transactions.

One of the main reasons that she decided to join The Escrow Source, an independent escrow company governed by the Department of Corporations, was to maintain great, friendly customer service. Shelby is a committed team player, detail oriented, and willing to take on new challenges. For Shelby, it feels great when you are able to help people achieve their dream of owning a home.

Outstanding service, communication, and follow through are the key elements in the escrow process that enable your business to grow successfully and keep you as Shelby’s client for life!

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Eadie Hezlep

Eadie Hezlep

Jr. Escrow Officer

A graduate of The University of Redlands, California, Eadie was recruited ‘into’ the escrow industry over 13 years ago. She comes to The Escrow Source with a strong customer service background thanks in part to her 13+ years of experience as a flight attendant with Delta Airlines. Extremely detailed and organized, she strives to uphold her driving and stellar work ethic to ensure that each client experiences a smooth escrow transaction.

Eadie is delighted to again be working with Senior Escrow Officer, Shelby Minotta. With their combined experience, knowledge and first class customer service they make a very strong team for all escrow needs.

Eadie has been happily married to husband, Bob Hezlep, for twenty-one years and has four adorable grandchildren. She has been a resident of the Laguna Beach/Laguna Niguel area since 1969.

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Nicole McCallum

Nicole McCallum

Jr. Escrow Officer

Jr. Escrow Officer Nicole McCallum comes from a strong third generation Orange County based family, and was influenced by her family’s involvement in the real estate and mortgage industry. Nicole began her career as a Jr. Loan Processor, quickly moving to a position as an Escrow Assistant on a refinance desk, and then later to a Jr. Escrow Officer position on an exceptionally productive resale desk.

Nicole is a graduate of the University of California, Irvine with a BA in Cultural Anthropology. Her past experience in waitressing at a high end restaurant in Fashion Island, combined with her degree, helped to develop both her customer service and organizational skills. Nicole treats all of her clients as family and constantly strives to make sure each and every experience is an enjoyable one.

When not assisting clients, Nicole enjoys spending time with her husband and two beautiful children. During the winter you will find them snowboarding in the local mountains and in the summer you will find them basking on one of our beautiful California beaches.

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